Assists patients with information and provides necessary services upon their arrival or departure from the hospital.

Registers patients, Screens patients and assigns to the appropriate consultants.

Ensures that bills are paid and medicines are collected.

Getting the consent form signed by the inpatient relatives.

Explaining  about visiting hours, passes, admission kit, valuables, tariff sheets, phone activation, café, nurse stations, folders, wrist band, room familiarization, provides important phone numbers etc

Provides information on top up deposits to customers and follows up and ensures that deposits are collected.

Ensures all-In patients are met by self on a daily basis to obtain feedback.

Contacts all patients admitted on every day basis in order to obtain direct feedback from patients.

Explains the admission and discharge process to the patients/relatives.